Privacy Policy

Last Updated: May 2026

Green Events ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our bespoke quote builder, access our client/staff portals, or communicate with us through our contact forms.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information that you voluntarily give to us when you use our services, including:

• Identity and Contact Data: Your name, email address, and phone number when submitting inquiries or booking services.
• Event Specification Data: Event dates, locations, requested inventory items, and specific styling requirements provided via our Bespoke Quote Builder.
• Account Credentials: Usernames and securely encrypted/hashed passwords created when registering for or accessing our Client or Staff Portals.

Derivative and Technical Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. Lawful Basis for Processing & How We Use Your Information

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Contractual Necessity: We require your identity, contact details, and event descriptions to generate official estimates, process requests through our quote builder, and execute event management contracts.
• Legitimate Interests: We process account credentials and technical data to secure our platform, authenticate portal users, manage customer accounts, prevent fraudulent system activity, and optimize platform performance.

Specifically, we use the collected information to:

• Generate, process, and deliver official luxury event quotes and estimates.
• Coordinate, plan, and execute venue styling and equipment rental services.
• Manage, run, and provide secure access to client and staff administrative portals.
• Respond to customer service inquiries and logistical updates.
• Monitor platform analytics against unauthorized server access or fraudulent transactions.

3. Data Storage and Security

We implement comprehensive administrative, technical, and physical security measures to safeguard your personal data:

• Server-Side Security: All data is transmitted securely and stored in encrypted databases managed on our secure web hosting infrastructure. Passwords for portal accounts are hashed using modern cryptographic standards and are never readable by administrative personnel.
• Data Processing: Information submitted via the quote cart is handled via secure data packets restricted strictly to authorized administrative staff.

While we take robust precautions to protect your data, please note that no method of transmission or digital storage can be guaranteed 100% secure against determined external interception.

4. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This includes keeping account profiles active for as long as you maintain an account with us, and retaining operational and invoicing details as required to comply with applicable UK corporate, tax, and statutory financial laws.

5. Sharing Your Information

We strictly do not sell, trade, or rent your personal data to third parties. We may disclose your information only under the following specific frameworks:

• By Law or to Protect Rights: If disclosure is legally necessary to comply with judicial processes, investigate potential contract violations, or protect the safety and legal rights of our business and clients.
• Third-Party Service Providers: We may share data with essential third-party partners who support our core operations, such as secure hosting environments and automated email delivery systems, solely to fulfill your requested services.

6. Your Data Protection Rights

As a resident of the United Kingdom, you hold dedicated legal rights under the UK GDPR regarding your personal information:

• The Right to Access & Rectification: You can request a copy of the personal records we hold about you or demand corrections to inaccurate metadata. Most client details can also be updated directly within your login portal.
• The Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your portal account and wipe all non-statutory personal data from our servers.
• The Right to Restrict Processing: You have the right to object to or limit the processing of your data under specific conditions.

If you are unhappy with how we collect, handle, or manage your personal data, you have the statutory right to file an official complaint with the Information Commissioner’s Office (ICO). You can find contact routes and guides at https://ico.org.uk.

7. Cookies and Tracking Technologies

We utilize cookies and functional session variables to maximize platform reliability and performance:

• Functional Sessions: When building custom event quotes or signing into portals, secure session data tracks login authorization and items compiled within your active quote builder basket. These are functional requirements and do not track external browsing history.
• Browser Settings: You can choose to systematically block or delete cookies inside your individual browser settings, though doing so will break the dynamic functionality of the quote builder and portal login sessions.